• A vanishingly small slice of knowledge work has the shape of text-in-text-out (copywriting/Jasper). The real alpha is not in generating text, but in using this new capability and wrapping it into jobs that have other shapes

  • An organization should strive to own as little text as necessary to express their information and accomplish tasks. If you don’t heed this warning, you end up with a Notion that has 10 copies of every piece of information, 4 of which contradict each other and only 2 of which reliably surface on searches

  • In the same way that building software is about organizing software abstractions in just the right arrangement to make it easy to reason about and improve, there’s a skill to organizing people, economic incentives, communications, and networks of trust in a way that makes the whole people system (companies, partnerships) possible to debug and predict and improve.